
State Farm® Insurance Agent Tom Shannon
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sameeh Barkho
June 12, 2025
"Great and very well done Chris is very talented and very helpful"
Branley Aybar
June 12, 2025
"Crystopher Fernandez made my home insurance experience worry free and enjoyable!"
Harel Cohen
June 11, 2025
"We had a somewhat complex insurance situation, and Jerry handled it like a true pro. He was incredibly efficient, knowledgeable, and super courteous throughout the process. He found the right solution quickly and made everything smooth and easy for us. If you're looking for someone who really knows what they're doing and treats you with respect — Jerry is your guy. Highly recommended!"
TOM JOSE
May 14, 2025
"I recived a great rate and outstanding customer service.it was a wonderful experience working with Leslie ortega for my new home and car insurance policy."
"It's fantastic to hear that you had a wonderful experience with Leslie Ortega! Getting a great rate combined with outstanding customer service can really make the process smooth and enjoyable. If you have any more details to share or if you need assistance with anything else, feel free to let me know!"
Roseann Hillman
May 9, 2025
"So far i am happy. You guys get back to me right away. That means a lot. Thank u"
"Hey Roseann! I'm glad to hear that you're happy with the service! Quick responses can make a big difference in feeling supported. If there's anything else you need or any questions you have, don't hesitate to reach out. Thank you for your feedback!"
melida nieves
May 8, 2025
"I must say that Cristina Valencia has been an angel for me. She has always been able to answer all my questions and always has settled my concerns, just overall a good person."
"Hello Melida! We appreciate those kind & thoughtful words. It sounds like Cristina Valencia has made a significant positive impact on your experience! Having someone who is responsive and caring can make a big difference. If you’d like to share more about your experience or if you have any questions or needs, feel free to let me know!"
Bob Scott
May 8, 2025
"Dealing with Chris was a pleasure not only did he save me money but he was very informative."
"Hello Bob! It sounds like you had a great experience with Crys! It's always wonderful to work with someone who is both knowledgeable and helpful. If you need any further assistance or have questions, feel free to ask!"
romus lamothe
April 23, 2025
"Obtaining insurance from State Farm, was a hassle free engagement. The staff were terrific!"
"It sounds like you had a great experience with State Farm! It's always nice to hear when a company provides excellent customer service and makes the process smooth and easy. If you have any specific questions or need more information about their insurance options, feel free to ask!"
Henry Durstenberg
April 8, 2025
"When I first tried to get insurance for my house I called State Farm and spoke to Leslie and she checked how she could help me and when Leslie came with a quote it was great and Leslie is so helpful with my concerns that she's unbelievable and from there on I'm dealing with Leslie for all my needs I couldn't ask for a better person and she also checks with me to make sure that everything is alright with the policy TRULY AN AMAZING PERSON ."
"Good afternoon Henry, it sounds like you had a fantastic experience with Leslie at State Farm! It's great to hear that she was so helpful and attentive to your needs, providing you with a great quote and ongoing support for your policy. Having a dedicated and caring insurance agent can make a significant difference in navigating insurance options and ensuring peace of mind. If you have any specific questions or need further assistance, feel free to ask!"
Rosa Villa
April 1, 2025
"I am very happy with State Farm. At the beginning it was hard for me to believe that it was true. They are for real. I am very satisfied with the service. Thank you very much for your help."
"Rosa, it's great to hear that you're so satisfied with your experience at State Farm! Excellent customer service can make a significant difference, and it's wonderful that they've met your expectations. If you have any specific stories or experiences you'd like to share, or if you have any questions about your policy or coverage, feel free to ask!"
Jorge Moreira
March 28, 2025
"Great and helpful, Jerry and Tom were exceptional, Jerry helped me with every question and assistance. Best rate, always find a way to give you a kind and faster answer. Recommended."
"Thank you for sharing your positive experience! It's wonderful to hear that Jerry and Tom provided exceptional support and assistance. Their dedication to answering questions quickly and kindly is truly commendable. Your recommendation will surely help others looking for reliable service. If you have any more feedback or need further assistance, feel free to share!"
Beverley Checkley
March 14, 2025
"Spoke to Crystopher wasn't quite sure if he or the rates were real, so I made an appointment and my husband and myself went to the office. Absolutely unbelievable! The rates were still the same and Crystopher is real. Helped us in everyway possible and we are very grateful."
"Thank you for sharing your experience! It's great to hear that your visit to the office confirmed the rates and that Crystopher was able to assist you and your husband effectively. It’s always reassuring to see that a service is genuine and meets expectations. If you have any more questions or need further assistance, feel free to call our office!"
Jacqueline Santiago
March 14, 2025
"I would like to say that the agents in State Farm are really good. I love that they take their time. To Answer any questions you have. They also call you to make sure things are okay, which is a good knowing that we are important. I like to mentioned that Mr. Crystopher Fernandez is a great agent. Very helpful and resourceful."
"Thank you for sharing your positive experience with State Farm! It's great to hear that the agents take the time to answer your questions and follow up with you. Personalized service can make a big difference, and it sounds like Mr. Crystopher Fernandez has gone above and beyond in providing helpful support. Your feedback is valuable, and I'm sure it will be appreciated by both the agents and potential customers. "
Matthew Oellinger
March 13, 2025
"Tom and Crystopher, are really professional, friendly and extremely helpful."
"It's great to hear that Tom and Crystopher provided you with excellent service! It sounds like they were not only professional and friendly, but they also effectively addressed your insurance needs. If you have any specific questions or need further assistance regarding your insurance policies, feel free to ask!"
Crystal
March 7, 2025
"Tom Shannon is very informative and attentive"
"It's wonderful to hear that Tom Shannon provided you with informative and attentive service! Having someone who is knowledgeable and responsive can really enhance the experience. If there's anything specific you appreciated about his assistance or if you have any questions, feel free to share!"
Orlando Rivera
March 7, 2025
"State Farm, when they called me, they issued me insurance for my apartment and the person that I was talking to the insurance for my apartment. I should say my condo she knew what she was talking about and she was great every concern I had she was spot on I will stay with State Farm. I will never walk away from them. Thank you."
"Thank you for sharing your positive experience with State Farm! It's great to hear that you received excellent service and that your concerns were addressed effectively. Having a knowledgeable representative can make a big difference when it comes to insurance. If you have any more questions or need further assistance, feel free to reach out!"
Althea Gaskin Feurich
February 28, 2025
"State Farm Insurance has been helpful with matters for homeowners. Easy to talk to."
"Thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that you had a great experience. If you ever have any questions or need assistance in the future, feel free to reach out! Your feedback means a lot to us, and we look forward to continuing to serve you in the future! "
Paul Bufano
February 21, 2025
"Crys has been excellent and a big reason I'm with State Farm."
"t's great to hear that Crystopher has made such a positive impact on your experience with State Farm! Exceptional customer service can really make a difference. If there's anything else you'd like to share about your experience or if you have any further questions, feel free to let us know! "
John Qualia
February 13, 2025
"My interaction with Julie Intriago from Tom's office was very pleasant. She was very patient in assisting me with my new policy set-up."
"Thank you so much for your kind words! I'm really glad to hear that you had a pleasant experience with me. It was a pleasure assisting you with your new policy set-up, and I'm here to help if you have any more questions or need further assistance in the future. Your satisfaction is my priority!"
Sergio Bertoni
February 10, 2025
"Samantha has been my agent for over a decade; she is great and has always been very helpful. I have referred many family members and will continue to do so. Thank you!"
"Thank you so much for your kind words! We're thrilled to hear that Samantha has been such a valuable sales representative for you over the years. Your referrals mean a lot to us, and we appreciate your continued trust in her services. If there's anything else we can assist you with, please don't hesitate to reach out!"
QB
February 6, 2025
"We worked with Jerry Aviles when purchasing home insurance for our first coop. Jerry was responsive, and quick to answer any questions that we had. He was our top choice going into the process but things took a little longer than expected, Jerry would check in from time to time and he never gave off the salesy vibe that some insurance agents give off. When it was finally time to finalize the insurance he worked well with our loan team. In the end it was deemed that home insurance wasn't required for the loan but we wanted to make sure that our individual unit and property was insured incase of an unexpected scenario and so we decided to purchase the home insurance anyway, the process and quick and Jerry provided some good tips for making sure that we are prepared in case something happens and we need to file a claim. We highly recommend Jerry and will definetly use him again for our future insurance needs."
"Thank you for sharing your experience with Jerry Aviles! It’s wonderful to hear that he was responsive and helpful throughout the home insurance process, especially as first-time buyers. His proactive communication and genuine approach can make a significant difference in such an important decision. We're glad you felt supported, even when the situation changed regarding the loan requirements. Your recommendation means a lot, and we're thrilled to know you plan to work with Jerry again for your future insurance needs. If you have any more questions or need further assistance, feel free to reach out!"
Jaime Garcia
February 5, 2025
"Leslie Ortega was very helpful during my visit. I was pleased with her work ethic and the way she explained everything thoroughly even when I had multiple questions she was able to answer each and every of my concerns. I definitely recommend to look for Leslie Ortega in this State Farm office when you go and get insurance!! Thank you Leslie for helping me insurance my vehicles. Easy and fast!"
"Thank you for sharing your positive experience with Leslie Ortega! It’s fantastic to hear that she was so helpful and thorough in addressing all your questions and concerns. A strong work ethic and clear communication are key in the insurance process, and it sounds like Leslie excelled in both areas. We appreciate your recommendation for others to seek her out at the State Farm office. If you need any further assistance or have more questions in the future, don’t hesitate to reach out. Thanks again, and enjoy your insured vehicles!"
Eli Forsythe
February 4, 2025
"I have always gone the DIY route in insurance until came across Tom and his associate Jerry. I was really missing out! Having a real, local, and helpful human being work with me through car and home insurance has been a blessing. And they saved me money to boot! Thanks to Jerry and Tom and all they did for me and my family."
"Thank you for sharing your experience with Tom and Jerry! It's great to hear that transitioning from a DIY approach to working with them has made such a positive impact on your insurance journey. Having a local, knowledgeable team to assist you can truly make a difference, especially when it comes to navigating car and home insurance. We're glad they were able to save you money as well! Your appreciation for their efforts is evident, and they will surely be thrilled to know they made a difference for you and your family. If you ever have more questions or need assistance in the future, feel free to reach out!"
valeria Domingues
February 4, 2025
"This is the best insurance I had in 33 years , the office here in Astoria is really organized and the people that work here, they seems very knowledgeable and efficient Thank you so much State Farm for this wonderful experience Keep the good work with your customers , we really appreciate it !!"
"Thank you for sharing your positive experience! It's wonderful to hear that you've had such a great time with State Farm in Astoria. Their organization and knowledgeable staff can make a significant difference when it comes to insurance services. Your appreciation for their hard work is sure to motivate them to continue providing excellent service. If you have any further feedback or need assistance, don't hesitate to reach out!"
Ariel lanchi
January 31, 2025
"I don't understand why the insurance goes up Cara Cara 6 months controlled politicians that's what I am guys Every day they make millionaires"
"Good afternoon Ariel, I understand your frustration with rising insurance costs. Insurance rates can increase for a variety of reasons, including changes in risk assessments, claims history, and broader economic factors. Due to a statewide rate increase, sometimes this can lead to changes in premiums. Please call our office to see if there are any discounts. Thank you!"