State Farm® Insurance Agent Tom Shannon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Olivia Benjamin
March 17, 2026
5
out of
5
rating by Olivia Benjamin
"I had a great experience working with Jerry to obtain homeowner's insurance on mine and my husband's first home purchase. He was so great to work with and offered us a bundle with auto insurance as well to make both of our payments more affordable. Very happy with our experience- Thank you, Jerry!!"
We responded:
" thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that Jerry provided amazing service and that you had a great experience. If you ever have any questions or need assistance in the future, feel free to reach out! Your feedback means a lot to us, and we look forward to continuing to serve you in the future!"
Michele Veneri
March 11, 2026
5
out of
5
rating by Michele Veneri
"I had a great experience working with Jerry. He was extremely efficient and responsive, getting back to me almost immediately when I was looking for coverage. The process was handled quickly and smoothly, which I really appreciated. He was also very courteous, professional and down to earth. I would definitely recommend him to anyone looking for reliable and responsive insurance assistance. Michele V"
We responded:
"Michele, thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that Jerry provided amazing service and that you had a great experience. If you ever have any questions or need assistance in the future, feel free to reach out! Your feedback means a lot to us, and we look forward to continuing to serve you in the future!"
Thomas Revoir
March 11, 2026
5
out of
5
rating by Thomas Revoir
"I have had no better service than I have had with Leslie at Tom Shannon-State Farm Insurance. I personally don't understand most if any at all of the Insurance lingo etc. Leslie has made all of these things easy on me. She is very respectful, takes my calls anytime, answers everything for me. I call her my Knight in Shining Armor. I strongly recommend Tom Shannon and most importantly get Leslie. She's the best. Thomas Revoir"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Leslie was helpful in assisting you with her professionalism, kindness, and expertise. We'll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out! "
vinny matromarco
March 10, 2026
5
out of
5
rating by vinny matromarco
"Cristina is very knowledgeable, she helped us find the best option for what we were looking for and the best price. Thank you Cristina for your time and help."
We responded:
"Thank you for your wonderful feedback! We’re thrilled to hear that Cristina provided you with such professional service. It’s wonderful to know she was able to address all your concerns without any pressure, making your experience comfortable and positive. We truly appreciate you choosing us for your insurance needs. If you ever have any questions or need assistance in the future, we’re always here to help."
Peter Smith
February 9, 2026
5
out of
5
rating by Peter Smith
"Jerry was the best. He went above and beyond with his service. I am very pleased!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Jerry provided amazing service. If you ever need anything else, don’t hesitate to reach out!"
noel Bablo
February 9, 2026
5
out of
5
rating by noel Bablo
"Very nice polite, got me the best deal on my house and truck insurance."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that we were able to provide you with good service. If you ever need anything else, don’t hesitate to reach out!"
Angela Liliana Sartori
February 5, 2026
5
out of
5
rating by Angela Liliana Sartori
"I had the pleasure of being helped by Cristina Valencia. She was very professional, knowledgeable, patient and courteous. She answered every concern, never trying to “push” for the sale of a product. Thank you!"
We responded:
"Thank you, Angela, for your kind words! We’re thrilled to hear that Cristina provided you with such professional and patient service. It’s wonderful to know she was able to address all your concerns without any pressure, making your experience comfortable and positive. We truly appreciate you choosing us for your insurance needs. If you ever have any questions or need assistance in the future, we’re always here to help. Tom Shannon, State Farm Agent"
Nick Zagalis
February 4, 2026
5
out of
5
rating by Nick Zagalis
"Cristina in John Shannon’s office is amazing! She’s attentive and stresses in details, as is the rest of the staff in Joh’s office. Cristina has been placing and renewing my policies for over 10 years. What else can I say?"
We responded:
"Nick, thank you so much for your 5-star review! We truly appreciate your support and are thrilled to hear that Cristina and our team provided amazing service and that you had a great experience. Your feedback means a lot to us, and we look forward to continuing to serve you in the future!"
Daniela Neill
February 3, 2026
5
out of
5
rating by Daniela Neill
"I had the pleasure to work with Cristina Valencia, and I couldn't be more happy to have her as my agent. She was able to help me save on my policy and was incredibly helpful and attentive. She answered all my questions, and she even helped my parents save on their policy as well. Cristina went above and beyond with us, and we are so appreciative of her help. Cannot recommend her enough!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Cristina provided amazing service to you and your family. We truly appreciate your recommendation and are here to help with any of your insurance needs in the future! "
Giacomo Casonato
January 23, 2026
5
out of
5
rating by Giacomo Casonato
"Cristina from State Farm did a fantastic job! She was professional, knowledgeable, and incredibly helpful throughout the entire process. She took the time to explain everything clearly and made sure I felt confident with my coverage. Excellent customer service and a great experience overall - highly recommend working with her!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Cristina provided amazing service. If you ever need anything else, don’t hesitate to reach out! "
Paul Wilczewski
January 23, 2026
5
out of
5
rating by Paul Wilczewski
"Incredible service! Cristina got me through a really tricky spot, saving me a lot of time and money."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Cristina Valencia provided you with exceptional service and went above and beyond to assist you. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
MariaDivina
January 22, 2026
5
out of
5
rating by MariaDivina
"Thank you for getting us our new homeowner's policy after our house fire. Hubby and I appreciate your honesty and open lines of communication!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystopher was helpful in assisting you with your home insurance enrollment. If you have any more questions or need further assistance, feel free to reach out!"
Roseann Rexines
January 22, 2026
5
out of
5
rating by Roseann Rexines
"Chrystopher was great! Professional kind and knowledgeable.. I feel in good hands!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Crystopher made you feel confident and well cared for with his professionalism, kindness, and expertise. We'll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out!"
George Catania
January 22, 2026
5
out of
5
rating by George Catania
"Jerry is Amazing! Very down to earth and talks to you very differently than the average insurance salesman type. Been coming here for years and this office always saves me some cash. Highly recommend speaking to anyone in this office! Thank you for everything!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Jerry provided amazing service. We truly appreciate your recommendation and are here to help with any of your insurance needs in the future! "
Rocio
January 17, 2026
5
out of
5
rating by Rocio
"I am so thankful for Samantha Fermin! I cannot say enough good things about her. She truly works tirelessly for her clients and goes above and beyond every single time. She is incredibly patient, kind, and always takes the time to answer all of my questions, no matter how small or complex. Managing multiple policies can be overwhelming, but she makes the entire process easy and stress-free. Samantha consistently looks out for my best interests and works hard to get me the best coverage possible at the best price. It’s rare to find someone so dedicated, trustworthy, and genuinely caring. I’m extremely grateful to have her as my agent and highly recommend her to anyone looking for outstanding service."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Samantha provided amazing service. We truly appreciate your recommendation and are here to help with any of your insurance needs in the future!"
Arkadiy Murdukhayev
December 16, 2025
5
out of
5
rating by Arkadiy Murdukhayev
"Christina is amazing!!! I would definitely recommend her for all your insurance needs!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Cristina provided amazing service. We truly appreciate your recommendation and are here to help with any of your insurance needs in the future!"
Varun
December 13, 2025
5
out of
5
rating by Varun
"Julie was very knowledgeable and helpful in helping us enroll in car insurance!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Julie was knowledgeable and helpful in assisting you with your car insurance enrollment. If you have any more questions or need further assistance, feel free to reach out!"
John Tsi
December 11, 2025
5
out of
5
rating by John Tsi
"Great people to deal with. My agent Cristina Valencia always goes above and beyond. Would recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cristina Valencia provided you with exceptional service and went above and beyond to assist you. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
Michael Moore
December 8, 2025
5
out of
5
rating by Michael Moore
"Christina V was amazing to work with. She actually picked up my call after hours when I was stuck trying to sort out both auto and home insurance, and somehow made the whole process simple. She got everything set up fast, explained everything in plain English, and even found coverage that ended up costing way less than the other quotes I’d gotten for a complicated situation. You can tell she really cares about helping people, not just making a sale. Highly recommend reaching out to her if you want someone who’s easy to deal with and gets things done."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Cristina went above and beyond to assist you, even after hours. It's great to know she made the process simple and found coverage that fit your needs and budget. We'll be sure to share your kind words with her. If you ever need anything else, don’t hesitate to reach out!"
Edisson Duchimaza
December 8, 2025
5
out of
5
rating by Edisson Duchimaza
"Gracias por todo Cristina"
We responded:
"¡Gracias a ti por tu confianza! Cristina está siempre aquí para ayudarte cuando lo necesites. ¡Que tengas un excelente día!"
Selena Ortiz
December 8, 2025
5
out of
5
rating by Selena Ortiz
"Mi experiencia con state Farm hasta ahora a sido 100/100 gracias a la señorita Samantha por su atención siempre tan amable y atenta 🙏🏽"
We responded:
"Muchas gracias por compartir tu experiencia tan positiva. Nos alegra saber que la señorita Samantha te ha brindado una atención amable y atenta. ¡Seguiremos trabajando para ofrecerte el mejor servicio!"
lobsang tentho
December 8, 2025
5
out of
5
rating by lobsang tentho
"Thank you Cristina for your help"
We responded:
"Thank you so much for your kind words! Cristina is glad she could help. If you need anything else, don’t hesitate to reach out! "
Tiff R
December 4, 2025
5
out of
5
rating by Tiff R
"Very helpful and knowledgeable. Made the transition easy"
We responded:
"Thank you for your kind words! We're thrilled to hear that our team was helpful and knowledgeable, and that we could make your transition easy. If you need any further assistance, feel free to reach out!"
Sabrina Braccioforte
December 3, 2025
5
out of
5
rating by Sabrina Braccioforte
"Jerry Aviles was amazing to work with. He was understanding,patient, explained everything in a way I could understand regarding my home owner insurance. He even followed up after to make sure everything was ok. Very nice person to work with very knowledgeable and I highly recommend him."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Jerry Aviles provided you with patient, clear, and knowledgeable support throughout your homeowner’s insurance process. His commitment to following up and ensuring your satisfaction truly reflects our dedication to excellent service. We appreciate your recommendation and are always here to assist you with any future needs!"
Iris Hill
December 3, 2025
5
out of
5
rating by Iris Hill
"Jerry was very helpful in explaining the policy details. He was responsive and provided options. I didn't feel taken advantage of in the way I have felt in the past with other companies."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Jerry was able to provide clear explanations and responsive service while offering you options that suited your needs. It's our goal to ensure you feel confident and comfortable with your policy, and we're glad to have earned your trust. Please don't hesitate to reach out if you need any further assistance!"