State Farm® Insurance Agent Tom Shannon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ama bill
July 1, 2026
"Jerry aviles provided outstanding service from start to finish."
"Thank you so much for your review! We’re thrilled to hear you had an outstanding experience from start to finish, and we’ll be sure to share your kind words with Jerry. We appreciate your business and look forward to serving you again soon!"
freddy chale
June 30, 2026
"Excelente servicio"
"¡Muchísimas gracias por su comentario! Nos alegra saber que recibió un excelente servicio. Su satisfacción es lo más importante para nosotros; esperamos poder atenderle nuevamente pronto."
Dina Pilios (DJROMANO)
June 30, 2026
"I worked with Christine. She is professional, kind and courteous. I always recommend her to all my friends and family."
"Thank you for your wonderful review! We’re so pleased to hear that you had a positive experience working with Christine and that you found her professional, kind, and courteous. We truly appreciate your recommendation to your friends and family—your support means a lot to us."
Valentine Body Works
June 29, 2026
"I had a very nice experience. Jerry was very kind and easy to talk to and appeared to be very knowledgeable about the insurance products. The process went smoothly and I learned a few things along the way."
"Thank you for sharing your experience! We’re glad to hear you had a very nice visit and that Jerry was kind, easy to talk to, and knowledgeable about the insurance products. We’re also happy the process went smoothly and that you were able to learn a few helpful things along the way. We appreciate your business!"
Maura Shand
June 27, 2026
"PETER WAS SO HELPFUL AND THOUROUGH CHANGING MY Auto and Home owners insurance. He gave us great quotes and explained everything to me. Im diabled, I have had MS for 28 years, I suffer brain damage from it. I have problems going over numbers and have no short term memory. He was very patient and understanding. Made sure I understood everything. I will recommend state farm and Peter to all. He is an asset to your company.
Thank you for a great job done."
"Thank you so much for your thoughtful review. We’re grateful to hear that Peter was so helpful and thorough in changing your Auto and Homeowners insurance. It means a lot that he provided great quotes, explained everything clearly, and was patient and understanding throughout the process.
We especially appreciate you taking the time to share your experience, including the care he took to make sure you felt comfortable and informed—your recommendation to others means the world to us.
Thank you again for choosing State Farm, and we’ll be sure to share your kind words with Peter."
Mari (Mari)
June 26, 2026
"3. Cristina , Took care of my insurance needs. Looked for the best rates. Best insurance agent by far. Honest and trustworthy. Thank you Cristina We appreciate your hard work! Highly recommend!” –"
"Thank you so much for your wonderful review! We’re grateful that Cristina took care of your insurance needs and helped you find the best rates. It means a lot to hear you found her honest, trustworthy, and that you’d highly recommend her.
Thanks again for your kind words—we truly appreciate your business!"
Pro Casa
June 26, 2026
"Cristina Valencia es la mejor siempre !!!"
"muchísimas gracias por tu reseña y por tus palabras tan bonitas. Nos alegra muchísimo saber que siempre tienes una excelente experiencia con nosotros y que Cristina Valencia te ayuda de la mejor manera. ¡Gracias por elegirnos! Esperamos verte pronto."
Jackie Parris
June 26, 2026
"I dealt with Jerry Avile, whom was very professional and explain in detail the difference in my previous company and how I can benefit more with StateFarm. He was easy to understand and was not in a rush to take my money. I look forward to working with him in getting my motorcycle and auto in the very near future."
"Thank you for sharing your experience! We’re glad to hear that Jerry Avile was professional, took the time to clearly explain the differences from your previous company, and helped you understand how you can benefit with State Farm.
We truly appreciate your trust and your kind words about the process. We look forward to assisting you with your motorcycle and auto insurance soon. If there’s anything you need in the meantime, please don’t hesitate to reach out."
VR
June 26, 2026
"Cristina was incredibly helpful throughout the entire auto insurance process. She took the time to understand my situation, answered all of my questions, and helped me secure coverage that works for me while saving me over $50 per month. Her communication was responsive, professional, and made everything feel easy and stress-free. I truly appreciate her effort and would highly recommend Cristina to anyone looking for great service and help finding better insurance rates. Thank you again, Cristina!"
"Thank you so much for taking the time to leave such a wonderful review. We’re thrilled to hear that Cristina was helpful throughout your auto insurance process—answering your questions, understanding your situation, and helping you secure coverage that fits your needs while saving you over $50 per month.
Your kind words mean a lot to our team, and we truly appreciate your recommendation. Thanks again for choosing us—we look forward to assisting you again in the future!"
Monica Acevedo Patiño
June 25, 2026
"Mi experiencia con Cristina Valencia fue maravillosa, me ayudó muchísimo, es atenta, paciente y se toma el tiempo para explicarte detalle a detalle cada duda que tienes y buscar la mejor opción a tus necesidades!
Gracias Cristina por tu ayuda 🙏🏻."
"¡Muchas gracias por compartir tu experiencia! Nos alegra muchísimo saber que tu interacción con Cristina Valencia fue maravillosa y que se tomó el tiempo necesario para ayudarte, escuchar tus necesidades y explicarte cada detalle con paciencia.
Gracias a ti por confiar en nosotros—de parte de todo el equipo, ¡Cristina y State Farm te agradecen enormemente tu apoyo!"
Victor Morla
June 25, 2026
"Hace unos años recibi muy buen servicio de State Farm para asegurar mi vehiculo. Estoy tan contento con la protecion de State Farm y la buena atencion de Cristina Valencia que decidi confiar en ellos no solo para asegurar mi vehiculo, sino tambien mi condominio, mi seguro de salud y el de vida. Cada vez que he tenido pregunta o necesitado ayuda para algo Cristina siempre ha estado para ayudarme. La atencion de Cristina Valencia me hizo sentir como el lema de State Farm, me hace sentir que estoy hablando con un buen vecino y estoy en buenas manos. Buen servicio. Gracias... Cristina Valencia. 6/25/2026
Julie Intriago me oriento en el proceso de sacar el seguro para mi carro. Contesto muy amablemente todas mis preguntas y me ayudo a elegir el mejor plan para mis necesidades de seguro de auto. Yo recomiendo 100% state farm, en especial Tom Shannon y su equipo."
"¡Qué bueno escuchar que tuviste una excelente experiencia conmigo! Es genial saber que te brinde una orientación clara y amable durante el proceso de obtener tu seguro de auto. La atención al cliente y la dedicación son clave, y parece que Tom Shannon y su equipo están haciendo un gran trabajo. Gracias por compartir tu recomendación, ¡seguro que ayudará a otros a confiar en State Farm!"
Nickdoesvlogs
June 25, 2026
"CRISTINA VALENCIA Made getting my car insured a breeze very good energy it was an absolute pleasure to be on the phone with her. If anyone would like a fast and efficient insurance process don’t hesitate to give a call here!"
"Thank you so much for your wonderful review! We’re glad Cristina Valencia made getting your car insured quick and easy, and that you enjoyed speaking with her. Your recommendation means a lot to our team—thanks again for choosing State Farm!"
Damaris Bueno
June 25, 2026
"Quiero destacar la excelente actitud de Samantha. Fue sumamente amable, paciente muy profesional. Da gusto encontrar personas a las que realmente les importa el cliente muy agradecida. ;un trato de diez!"
"¡Muchas gracias por tu reseña! Nos alegra muchísimo saber que tuviste una excelente experiencia con Samantha. Qué bueno leer que fue sumamente amable, paciente y muy profesional, y que pudiste sentir que realmente le importas como cliente.
¡Gracias por destacar su trato de diez! En nuestro equipo trabajamos para ofrecer una atención cercana, clara y con verdadero compromiso. Te agradecemos mucho tu confianza."
Dimitrios Fotou
June 24, 2026
"I cannot say enough great things about Cristina Valencia at State Farm. When I started looking at my home and auto insurance options, I was hoping to find better coverage at a reasonable price—but Cristina exceeded every expectation.
From the very beginning, she took the time to understand my needs and carefully reviewed my existing policies. Her knowledge, professionalism, and attention to detail were immediately apparent. Most importantly, she was able to help me save thousands of dollars per year while ensuring I had the protection I needed for both my home and vehicles.
What truly sets Cristina apart is how much she genuinely cares about her clients. She a stressful process incredibly easy, always taking the time to answer my questions and explain my options clearly. I never felt rushed or pressured—just supported and confident that I was making the right decisions.
If you're looking for an insurance agent who is trustworthy, knowledgeable, responsive, and committed to helping you get the best value for your money, I highly recommend Cristina Valencia at State Farm. She has earned my trust and my business for years to come."
"Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Cristina Valencia at State Farm took the time to understand your needs, helped you review your existing policies, and provided you with better coverage at a price you can feel good about.
We truly appreciate your kind words about her professionalism, attention to detail, and genuine care—our team works hard to make the process clear, stress-free, and supportive. Thank you again for recommending Cristina and for trusting State Farm with your home and auto insurance."
Julian Sanchez
June 24, 2026
"Peter gave me a quote and serviced me really well"
"Thank you for your review! We’re glad Peter provided you with a quote and that you received excellent service. We truly appreciate your business and hope to see you again in the future."
Lide Moreno
June 16, 2026
"Muy buen servicio y atencion al cliente. Gracias, Samantha"
"Gracias por tus comentarios. Agradecemos mucho su tiempo y su reseña!"
Joseph Abbatelli
June 12, 2026
"With the help of the internet I found Tom Shannon agency. Working with Samantha was a breeze. She is very knolegable and patient with this senior citizen .With her help I was able to obtain new auto and home insurance at a reasonable rate with good coverage. Thank you."
"Thank you for your feedback. We’re glad you found Tom Shannon Agency and that Samantha made the process easy. It’s wonderful to hear she was knowledgeable, patient, and able to help you secure new auto and home insurance at a reasonable rate with great coverage. We truly appreciate your trust—thank you again!"
Michael Jones
June 11, 2026
"Friendly service and a great experience. Chris was great to work with."
"Thank you for your feedback! We’re pleased to hear you had a friendly, great experience and that Chris was wonderful to work with. We truly appreciate your business and hope to assist you again in the future."
Anthony M
June 10, 2026
"I highly recommend Samantha and this agency to anyone looking for a great service and real guidance."
"Thank you for your kind feedback! We’re so glad to hear that Samantha Fermin provided great service. It means a lot that you recommend our office to your friends and family. We appreciate your trust and look forward to assisting you whenever you need us."
pete
June 10, 2026
"Great service Samantha Fermin was very helpful and informative. I always recommend my friend an family to this place great staff"
"Thank you for your kind feedback! We’re so glad to hear that Samantha Fermin provided great service—helpful, informative, and supportive. It means a lot that you consistently recommend our office to your friends and family. We appreciate your trust and look forward to assisting you whenever you need us."
Mohammad Sarker
June 10, 2026
"I am so greatfull for Samantha Fermin. She did really hard works for me . She is incredibly patient and always takes the time to answer all of my questions and make my job easier and stress-free. Samantha consistently looks out for my best interests and works hard to get me the best coverage possible at the best price. agent and highly recommend her to anyone looking for outstanding service."
"Thank you so much for your wonderful feedback. We truly appreciate you recognizing Samantha Fermin for her hard work, patience, and dedication. It’s great to hear she took the time to answer all of your questions, help make things easier, and work diligently to secure the best coverage at a great price. Your recommendation means a lot to us—thank you again!"
Steven Broadnax
June 5, 2026
"Great customer service always available and courteous. thay always went out of their way to assist
Thanks again
Solid Foundations Ltd Security Services
Steve"
"Thank you for your feedback! We’re glad to hear you received great customer service—always available, courteous, and going out of their way to help. We truly appreciate your kind words."
Barbara
June 2, 2026
"Great service and very affordable. My home owner's insurance doubled with another carrier. Jerry helped my obtain new coverage at a great price. I'm highly recommend using this agency!"
"Thank you for sharing your experience! We’re glad Jerry was able to help you find new homeowners insurance at a great price after your other policy doubled. We truly appreciate your recommendation and are happy we could provide you with such great service."
Joseph Bollinger
June 2, 2026
"Jerry saved me on my home policy! Highly recommend!"
"thank you so much for the kind review! We’re glad Jerry was able to help you with your home policy and that you felt supported. We truly appreciate your recommendation."
Javier Santiago
May 5, 2026
"Representative Jerry aviles is just so good at what he does, treated us with kindness and respect that goes along way with us...."
"Thank you for sharing your feedback. We’re glad to hear Representative Jerry Aviles treated you with kindness and respect—those are the qualities we strive for. Please don’t hesitate to reach out if we can be of any assistance"